While many businesses spend time and consideration, planning organisational culture and building reputation. One small facet of the bigger picture–the nonverbal behaviour of employees–can negatively or positively impact your clients' perceptions of your organisation.

In this eye-opening presentation, we'll explore how nonverbal behaviour influences perceptions and what you and your employees can do to synchronise behavioural cues with culture.

Your audience will walk away with an understanding of how their behaviour impacts your organisation's reputation, knowledge to control nonverbal cues that they convey, and the ability to make a positive difference.