101 Business Radio Interview: Hidden Clues in Nonverbal Communication

Sophie Zadeh Interview

I'm back! I've taken some time off recently, to hang out with visiting family. It's been a lot of fun! I've been living in Perth, Australia for almost nine months, and for most of that time I've been either working on the business, or renovating our new home. And although I love my work, and like renovating (I'm a bit of a DIY queen!), there's been little time for play. I've finally caught up with getting out and about, sight seeing in this beautiful part of the world that I now call home.

If you were with me now you'd see genuine happiness, one of the seven universal expressions. I'm smiling with my mouth, but what makes it genuine happiness, or a 'Duchenne smile', is that I'm also smiling with my eyes. My upper cheek muscles are activated and you can see crow's feet (wrinkles) at the corner of my eyes. Don't ever be embarrassed about your crow's feet, they signal to people your happiness, and that in itself is beautiful!

Only one in ten people can fake a genuine smile, so being able to tell the difference between a polite smile and a genuinely happy smile can help you determine how people really feel about something. If you're on a first date and you only see a polite smile, then perhaps it's time for a change of topic, or if you're gifting your loved one and only see a polite smile, then maybe you should go and dig out the receipt! When you see genuine happiness, you know you've hit the spot!

I've been out and about having fun with loved ones, but I did find time to meet Michael Worthington from 101 Business Radio. Michael interviewed me about nonverbal communication, and it aired at the beginning of November. If you didn't hear it live, you can listen to the podcast here.

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