COMMUNICATION, BEHAVIOUR & ART
Professional Development Training
Online Training Worldwide
In-Person Training, Perth, Australia
Our training is designed and delivered using neuroscience and psychology principles that optimise engagement and learning.
“Your professional development session on nonverbal communication was probably the best PD I have attended in my time as a teacher in WA. Thank you for the skills you have taught me that will optimise my performance as a teacher.”
About Sophie Zadeh
Based in Perth, Australia, Sophie works with leaders in government and industry giants, including Woodside, Rio Tinto and Alcoa. She has featured across a variety of news and media platforms, including ABC Radio, The West Australian, The CEO magazine, Seven News Media and Foxtel Networks.
Sophie has coached public speakers and TEDx presenters to convey their message with impact. She has worked with TED-ED, to create an animated lesson—Are There Universal Expressions of Emotion?.
Her blog has been rated in the top five body language blogs on the web for 2020 and 2021.
I work with organisations delivering engaging professional development training and activities surrounding communication, behaviour and emotional intelligence.
My expertise is in the fascinating, yet lesser understood areas of communication and behaviour—body language, facial expression and vocal delivery. This makes for a captivating topic and training session/s, providing insightful knowledge and practical skills which are new to most people.
I work in three key areas, which can be delivered as a single topic or combined:
Self Empowerment
Participants learn how to use their body language, expression and voice to create inner feelings of confidence, power and positivity, improving their emotional wellbeing and therefore productivity.
Reading Body Language/Behaviour
Participants learn to recognise the emotions and feelings of people they interact with, becoming better responders, having more positive interactions, experiences and working relationships.
Personal Presentation
Participants discover how nonverbal behaviour affects the way people perceive and respond to them. I share simple body language and vocal techniques that can be transformative—increasing levels of trust, connection and influence.
Ultimately I help people to improve the way they feel, communicate and present themselves to others.
For more details, see below.
—Sophie
Key Areas in Detail
Self Empowerment
Juggling day to day activities and workload can come with negative consequences for health, wellbeing and productivity.
I share evidence-based practical knowledge and skills, which increase feelings of positivity and confidence, and reset the body to its calm state–improving overall health and wellbeing.
Participants learn how to build confidence, create inner feelings of power and positivity and prevent or reduce stress and anxiety–all using their body and voice.
They'll learn what happens in the body and brain during the stress/fear response and techniques to prevent and reverse it. Empowering them to regain control of mind and body as they tackle challenging situations, when imposter syndrome kicks in or when confidence levels drop. They’ll gain the power of clarity and focus allowing them to once again present the best version of themselves.
Participants will get the opportunity to experience the body-brain feedback loop, the cycle that feeds positive or negative emotion back to the brain and the reason why emotions are contagious. They'll learn how their body language, voice and expression can affect the way they feel, empowering them to alter their emotional state with small changes.
They'll also learn how these simple changes have a powerful, positive effect on the way they're perceived by others–creating a solid perception of strength and credibility.
Personal Presentation
Nuances in nonverbal communication send positive or negative signals to others, creating perceptions that are hard to break.
I share evidence-based insight into positive and powerful nonverbal communication, providing simple, practical tips and skills to create positive perceptions–increasing sales, likability, influence and trust.
Participants will learn the meaning of innate gestures and expressions and how they can sway positive or negative perceptions.
They’ll learn the importance of first impressions, how to elicit trust, build connection, convey competence, increase engagement, warmth and approachability. All through small tweaks to body language, expression and vocal delivery.
“I highly recommend Sophie as a trainer and speaker because she will hook your audience and will keep them entertained in addition to providing them with a wealth of knowledge that they will be able to apply immediately to their business and personal lives.”
“Thank you so much for coming in on Monday and sharing with our staff. I am very sorry I had to duck out after about 30 minutes but was engrossed myself and upset I had to leave. I have had nothing but very positive feedback from those who attended – one Head of Department popped his head in to “see what it was about” for 15 minutes and ended up staying for the whole presentation!”
“Sophie has that rare blend of professionalism and strategic focus combined with best practice delivery within Training.”
“Sophie has an empathetic style, tailoring the training to my skills and knowledge, never making me feel overwhelmed or anxious. I walked away from the training feeling competent and ready to face my new role within the organisation. From my experience of 20 plus years of sales, I highly recommend Sophie as one of the few trainers who has been able to change her style to meet the needs of the individual and has given me new skills and renewed confidence in a high end sales role.”
“Sophie was able to deliver complex and a high volume of information in an easy to understand format.”
“Sophie provided an expert understanding of body language and offered skills to present our ‘best self’ through her workshop. She took the time to understand our context and tailored her program to best meet the needs of our organisation. Personally, I apply the knowledge I gained through Sophie’s presentation on a daily basis—it has been invaluable. I highly recommend Sophie’s work to anyone who wants to grow as a person and a leader and has a desire to create positive team environments.”
Reading Behaviour
Some people are intuitively good at understanding others, yet many make incorrect assumptions, potentially damaging working relationships.
I share enlightening evidence-based knowledge surrounding the meaning of nonverbal behaviours, helping participants understand the true emotions of others. I empower them to adapt their response and behaviour accordingly—driving emotion in the right direction, whether that's in negotiating, sales, leadership, HR or customer services.
The basis of empathy, recognition and understanding of nonverbal behaviour is key to improving interactions and relationships.
Participants will discover the meaning behind innate nonverbal behaviours which indicate dislike, discomfort and distress, and expressions that reveal true emotions.
They’ll learn how to identify vulnerable or at-risk individuals and better support the people they lead or interact with, developing emotional intelligence.
We’ll dig deeper and look at behaviours that point towards truth or deception. Participants will learn to recognise misalignment between words and actions and will explore gestures that are honest and reliable indicators of emotion.
They'll walk away with new knowledge and a better understanding of others. When put into practice this can empower more appropriate responses, better decision making, improved interactions and relationships.
“We all thoroughly enjoyed the session and some of the key points that Sophie mentioned really resonated with the team as they continue to mention them. I consider myself a communications expert, unlike the target audience, and can’t believe how much I took away from the session.”
“Sophie is an outstanding trainer! She is an out of the box thinker and uses her creativity to make her training fun and engaging which makes it more memorable and meaningful.”